It's for legal reasons and the legislative body. Here, it is the New Brunswick Veterinary Medical Association who is responsible for care of animals. Hence the need for the referral. It is like this in all provinces in Canada as well as in parts of the US.

Hydrotherapy - If a pet owner is simply looking for their pet to have access to a pool for exercise, then a referral would not be needed. However, we would suggest that if the animal has a serious pre-existing health condition such as but not limited to: heart disease, respiratory disease, epilepsy, a neurological disorder, any brachycephalic breed (short snot/squished faced dogs), recent surgical procedure, etc. then a referral from their vet would be prudent as these patients would carry more risk.

The initial assessment is $150 and follow-ups are $85. Pool bookings are $30 for a 20 min swim and $46 for 30 min of open swim. HST incl.

Initial assessments are usually around an hour, sometimes a bit longer while follow-ups are usually around 40 minutes. It often depends on the dog's tolerance. I don't push the dog beyond its tolerance. Pool sessions are in blocks of 20 and 30 min.

Absolutely. It is even recommended. Cynthia will talk you through what she does and show you how to do the exercises she’ll recommend.

Cynthia (BSc Kin, BSc Physio) took courses through the Animal Division of the Canadian Physiotherapy Association. She is now in the last stage of completing my diploma in Canine Rehabilitation. As part of the process, She had to work with veterinarians and spent many hours at the Riverview animal Hospital and Adeline Animal Hospital.

Yes - Cynthia, as a physiotherapist, has taken the same oath as doctor's : First do no harm. However, we are all humans and sometimes things happen. I do have insurance for my practice, but we still require the consent/waiver to be signed. And you always have a choice of telling me to stop whatever I am doing and I totally want you, as the owner, to attend our treatment and sessions at all times.

Clinical hours are usually Tuesdays, Thursdays and Saturdays. Evening hours are also available Wednesdays and Fridays. Pool hours are currently available throughout the week. When booking, you will see our availabilities.

Pool maintenance is done in accordance with the recommendations of Dr. Scott Weese, DVM DVSc DipACVIM, a veterinary internist and microbiologist. Evidence suggests that the risk of hydrotherapy-associated infection is limited. Nevertheless, water chemistry levels are checked regularly, and levels maintained in the desired range (2-5 parts per million (ppm) free chlorine, pH: 7.2-7.8, alkalinity 80-120 ppm)..

We work with FunTime Pool to ensure the quality of our water.

Fecal contamination of pools will result in pool closure anywhere from 25 min to 13 hours depending on the severity of the contamination. Specific protocols are in place to ensure the health and well-being of all dogs. If the pool must be emptied, closure may last a few days.

We recommend feeding your dog several hours before swimming or several hours after swimming. It is very important that you walk your dog and take him/her out for a potty area BEFORE entering our pool. Accidents will results in pool closure.

Not at the moment. Our insurance requires that only our staff be permitted in the pool.

Yes! Both the room and pool are heater. The pool is kept at a temperature of 25°C.

We have swim jackets for dogs who might need a bit of support. Our staff can also pick them up and take them to the end of the pool to encourage your dog. It is a gradual process and using your dog’s favorite toys or treats. The strategies we’ll use depends entirely on your dog and the owners. Ultimately, dogs need to know that everything will be alright! Remember that this is something new and unknown to them.

The maximum number of dogs in the pool per session is 2 dogs because of limited space and to ensure the safety of all dogs.. Some owners will prefer to introduce their dogs to the pool one by one prior to bringing both.

Absolutely - 1 minute of swim is equal to 4 minutes of run time. Shorter sessions is particularly good for the first swim where the dog is in a new environment and maybe not familiar with water. If the dog is already a swimmer, our ramp may be a challenge. Not all dogs a are great swimmers and 20 minutes can be sufficient.